Information & details collected by Microsoft when you report a problem

When a hardware or software problem occurs, you face a crash, your application is not working properly etc, Windows collects information from your computer that describes the problem and then creates a problem report.

Problem report details can include the name of a program that has stopped working, the date and time that a problem occurred, or the version of the program that has encountered the problem. Sending a problem report allows Windows to notify you if a solution is available.

If a solution is not available, you might be asked to provide additional details about the problem. Your participation can help Microsoft create new solutions. Additional details can include files or parts of files that help identify the problem or explain how it has affected your computer.

Windows does not intentionally collect any personal information about you. You can view the additional details in a problem report before sending it to Microsoft.

To know more about what information is being sent view the details of a problem report. Here’s How:

1. Go to Control Panel or Notification area and open Action Center.
2. Click Maintenance.
3. Under Check for solutions to problem reports, click View reliability history.

In the list of reliability details, double-click any item to view its technical details.

For more information about reporting problems and your privacy, go to the Privacy Statement for the Windows Error Reporting Service