April 8, 2010

iPad has Wi-Fi issues; Apple blames non-Apple routers

Since the iPad's "magical" launch, users have been complaining about issues with the device's Wi-Fi connection. If an iPad, for whatever reason, lost its connection to a known wireless network, sometimes, it would fail to re-connect automatically.

Apple, however, has posted a support page acknowledging the issue, shifting the blame to non-AirPort routers. It seems as though the problem only rears its ugly head with dual-band capable routers. Besides making sure that your router's firmware is up-to-date, here's what Apple suggests:

  • Assign a different Wi-Fi network names to identify each band
  • Ensure that both networks use the same type of wireless security (WEP, WPA, WPA2, and so on)
  • If this doesn't work, reset your iPad's network settings (Settings > General > Reset > Reset Network Settings)

Besides for the Wi-Fi issue, iPad owners are irritated by the device's USB charging shortcoming. Most Windows PCs, in addition to older Macs, do not have USB ports that can output enough power to charge the iPad. To charge via USB without the need for an electrical outlet, iPad owners must seek a third party USB hub that provides extra power, or, opt for a computer that can support high output USB charging.

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